It is expected the Medical Director will be engaged with the clinical team and active in the development of the clinical oversight of programs, the quality of care initiatives, and the direct supervision of complex cases. The Medical Director will be responsible for a review of the clinical provision of service for appropriate referral patterns within and outside of the agency; for the implementation of evidenced based and best practice models of care; and for overall supervision of all clinical services. The Medical Director is also responsible for the develop of collaborative relationships between his/her agency and the primary care providers of the individuals the agency serves, such that a plan of care for both health and MH/SA challenges are integrated to the fullest extent possible. The Medical Director will also interact and collaborate with the Medical Director of the Local Management Entity (LME) in whose catchment areas(s) the CABHA operates around issues related to individuals and the local system of care.
The Clinical Director is a master’s level Licensed Professional with experience in the provision of clinical oversight for the service provided by the CABHA. The Clinical Director provides consultation and, directly or indirectly, clinical supervision of non-medical clinical staff. This position may be shared by no more than two individuals.
Quality Management/Training Director
The Quality Manager/Training Director (QM/TD) is responsible for ensuring the agency is adherent to best practices. The QM/TD will ensure the staff is aware of new services definitions or changes to current service definitions. The QM/TD is responsible for ensuring across the entire agency that the content of the training and education offerings is relevant to contemporary practice and teaching methods are effective in changing the actual practice patterns of the workers being trained. The QM/TD ensures there is enough access to training an education opportunities, especially in rural areas and for culturally diverse populations. Training records show that staff has the competencies to deliver integrated behavioral health care, emphasizing evidence-based practice, best practice and quality improvement approaches that supervisors have competencies to mentor staff in these practices.
The Licensed and Provisional Licensed Professionals are trained individuals whose scope is to provide insight to QPs, APs, and PPs along with individualize therapy to consumers. They work with the team to monitor and document the status of the consumer’s progress and the effectiveness of the strategies and interventions outlined in the Person Centered Plan.
The Qualified Professional (QP) supervises, and manages the individual care plans for each consumer, as well as collaborating with other professionals and clinicians to modify and improve each person’s plan. The QP also serves as a link between the families, other professionals, and the community.
The Associated Professional (AP) is supervised by the QP, provides Psychoeducation as indicated in the Person Centered Plan and assists with crisis interventions. APs have the knowledge, skill and ability by the population and age served to assist with the development of relapse prevent and disease management strategies to aid consumers in furthering along towards their goal of recovery.
The Paraprofessional (PP) is supervised by the QP, provides Psychoeducation as indicated in the consumer’s Person Centered Plan and works with the AP and QP in the prevention of the onset of unidentified crises. PPs have direct linage with consumers and work one on one with them in making strides towards set goals in all areas of life.
Human Resource Officer/Administrative Assistant
The Human Resource Officer/Administrative Assistant is responsible for the effective management of the day to day functions of the corporate office. A Human Resources (HR) Officer develops, advises on and implements policies relating to the effective use of personnel within Lucille’s Behavioral, Inc., consults with the Clinical Team in carrying out newly created policies and procedures and works closely with the CEO to administer all human recourse needs.