Message from CEO

Lucille’s Behavioral, Incorporated was founded by Lucille Sauls, who is the mother of the agency’s Chief Executive Officer, Patricia S. Phillips. Ms. Lucille has over 25 years of experience working in the mental health field. Ms. Patricia has enjoyed more than 15 years honing her skills within the mental and medical health service array. Together they work as a team, maintaining a strong foundation that ensures quality comprehensive service provision, which enhances the lives of consumers and produces measurable positive outcomes.

The very first group home under the LBI umbrella opened in August of 2000 in Snow Hill and the second in 2001 in Walstonburg. In the near future an additional site will be added in Farmville.  LBI then expanded into the Behavioral Healthcare arena in 2002. The agency has established itself as a premier mental health care provider receiving CARF accreditation in 2009 and recently achieving CABHA certification. Currently, services include CAP MR/DD, Residential (Supervised Living), Family Care Homes, Non- Institutional Respite Care, Child/Adolescent Day Treatment, Intensive In-Home, Psychosocial Rehabilitation (PSR), Community Support Team, Peer Support, Outpatient Therapy, Medication Management, and Comprehensive Clinical Assessments.

The staff receives training that is designed to meet and exceed the local, state and federal guidelines. LBI believes that it is best practice to collaborate with consumers and their families, community partners, and other professionals to facilitate continuity of care for all the individuals we serve. The LBI Clinical Team consists of a Medical Director, Clinical Director and Quality Management/Training Director, whom bring forth a perspective which instills confidence and serves as a professional compass, whether developing new policy or implementing the Evidenced-Based Illness Management and Recovery model.

The motto of LBI is “A TEAM can achieve”, which is based upon the fundamental belief, that all persons should have the opportunity to reach their full potential and no one can make it all alone. LBI takes an approach that recognizes the unique physical, emotional, social, cultural and spiritual dimensions of all our consumers and their families. The agency values the opportunity to work with them as full partners, in an effort to initiate, preserve and/or restore the dignity of all of our consumers.